Business

Remote Desktop Service – Advantages, Disadvantages and Its Monitoring

Remote desktop service is a technology that allows you to sit in front of a computer and connect to a remote computer (host computer) in a different location. In other words, you can access your office computer from your home desktop, and you can use all your files, applications, and network resources exactly as you use them to work on your office computer. You should leave your office computer on with the programs running and when you get home you can see the desktop of your work computer on your home computer, with the same programs running.

Industrial Applications Remote Desktop Service

RDS is successfully applied in multiple industries for IT infrastructure management. Now, by leveraging RDS, new applications or updates can be installed on all computers through a single command with virtually no separate installation. Also, various computer problems can be identified and debugged by remotely accessing the affected computer.

In the field of education, also several educational institutions are using RDS to offer students the option of distance learning. Students can learn or watch a presentation or exercise by connecting to a computer at their school.

RDS is also being used in the telecommuting sector. Many telecommuting opportunities are available these days where an employee can work from anywhere with access to a PC with an internet connection.

Advantages and disadvantages

With the availability of high-speed Internet access, you can now host your hosted software applications remotely, allowing global businesses to easily access shared applications without the need for any IT specialists or significant IT skills.

The advantages of Remote Desktop are:

1. Disaster Recovery – With RDS there is no fear of losing any data to theft or disaster because all documents and files are stored in secure data centers. All connections to your remote desktop are encrypted to ensure your correspondences are secure and protected from hacking.

2. Freedom to work from anywhere: This system allows you to move with your laptop or computer system and work seamlessly from anywhere at any time.

3. Cost-effective: This remote desktop system will lower your cost of purchasing Microsoft Office Suite as it usually comes with a remote IT system package.

Remote desktop service, being one of the most popular remote software service needs for many businesses, also comes with certain disadvantages including:

1. Powerful RDS is required: The remote desktop service must be powerful enough to be able to monitor all connections. As multiple computers are monitored through a centralized RDS, the RDS capability must be powerful enough to support the functional load of multiple computer systems, or else the entire configuration may go haywire.

2. RDS Monitoring Required: Remote Desktop Service is the number one source of downtime risk. The entire system will crash if the remote desktop service fails, unless an RDS monitoring system is installed.

3. Reliable Network Required: The performance of the entire system is also affected by the credibility of the network. The entire system will be down if the Remote Desktop Service network is down.

4. Proper Network Tuning Required – The network needs to be properly tuned and sized to ensure that it does not become a bottleneck when remote desktop services are established.

5. Expert administrator: the administrator must be expert and must have the necessary knowledge and be available during business hours.

Remote Desktop Services Monitoring

Considering the above benefits and drawbacks, it is absolutely imperative to have an RDS monitoring system for its proper functionality, availability, responsiveness and performance. This remote desktop services monitoring system usually generates an alert in real time, in case a problem is being witnessed in the application accessed through RDS. This alert allows IT specialists to correct the error before it disrupts end users’ systems.

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